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Frequently Asked Questions
Since each piece is made-to-order, we kindly ask that you allow 2-3 business days (excluding weekends) before we ship your order. Once the order is packed and ready to ship, our system will automatically send you an email with carrier and tracking number details. Please utilize this information to track the order yourself.
We provide FREE shipping on all orders. Delivery usually takes 3-5 days worldwide (excluding weekends). Shipments and deliveries occur only on working days.
We offer three different metals to choose from; what metal is best for you and your piece is entirely up to you.
Sterling silver consists of 92.5% pure silver (hence why sterling silver is sometimes referred to as “925 silver”) and is considered a precious metal. The other 7.5% of the alloy is usually copper, which strengthens the silver without compromising its appearance.
Since gold is a softer metal, it is often mixed into an alloy with other metals like silver and copper to add strength. In order to be considered solid gold, it must be at least 10 karats.
This refers to high quality sterling silver that is plated with a layer of 18-karat gold on top.
To find your ring size at home, see our helpful guide and size chart here >>>
Anyway remember, the best and the most accurate way to size your finger is to stop by a local jewelry store.
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