We stand behind each of our products with 12-month Warranty and Free Ring Resizing service.
We provide a 12-month warranty from the date of purchase that covers preventative maintenance such as diamond/stone tightening, cleaning, or buffing out minor scratches or scuffs that result from wearing your jewelry every day and manufacturer defects.
In the rare event that you find an imperfection or defect, we invite you to send it back to us to be inspected. If the defect is determined to have occurred during the manufacturing process, we'll replace any lost/chipped gemstone and accent diamonds or repair the item at no cost to you in the first ONE YEAR of ownership. If your center gemstone or diamond is lost, chipped or got broken from/in the original setting after one (1) year of purchase, we will replace the gemstones at discounted price.
The following are other examples of manufacturer defects: spring clasp breaking; chain disconnecting from the clasp/jump ring; chain breaking in the middle without force being applied to it (no stretched links). Items that qualify for the warranty will be repaired free of charge.
Our warranty doesn't cover lost items or items that were broken with force, such as accidentally pulling on the chain and breaking it. If your item doesn't qualify for the warranty, we may be able to repair it for a minor cost.